Refunds and Cancellations

Refund Policy

Returns

Our business mostly deals with services hence Returns are not applicable. Wherever we offer and physical product to our customer, the return policy for that item will be communicated

Refunds (if applicable)

If your refund is approved as per current policy of muziclub, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@muziclub.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@muziclub.com and send your item to: muziclub, office 11. 3rd floor, Aditi Commerce, Baner road, Op Bank of Maharashtra, Pune 411021, Maharashtra, India.

Shipping

To return your product, you should mail your product to:muziclub, office 11. 3rd floor, Aditi Commerce, Baner road, Op Bank of Maharashtra, Pune 411021, Maharashtra, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over INR 4000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.